What makes businesses successful? Our podcast features discussions with business leaders across management, strategy, technology, marketing, and human capital that explore what successful companies are doing to stay on top.
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Featuring: Brian Betkowski and Ed Haines
AI is advancing at a pace that is overwhelming even the most experienced executives. Faced with rapid change, fragmented tools, and unclear ROI, many organizations are choosing inaction. The discussion unpacks why this happens, the risks of waiting, and how leaders can make progress.
Featuring: Rob Amberg, Brian Betkowski, and Dan Hickey
Mergers and acquisitions are still active, but the logic behind them is evolving. In this episode, we are joined by Dan Hickey to explore how the next decade of deals will be less about financial engineering and scale, and more about building position, influence, and ecosystem advantage.
Featuring: Rob Amberg, Brian Betkowski, and Karen Dernavich
AI adoption is accelerating, but most organizations are underestimating the human side of the change. In this episode of our Strategy That Works podcast, unpack why AI transformations stall, how leaders build trust and curiosity, and what it takes to move teams from fear to ownership.
Featuring: Brian Betkowski, Brittany Christian, and Ed Haines
We explore how AI can enable true orchestration across channels, and what the future of omnichannel, human-centered customer experience may look like over the next decade.
Featuring: Brian Betkowski, Ed Haines, and Will Funderburg
Discover how to align strategy, people, process, and technology; overcome siloed mindsets; and reinvest savings into growth initiatives.
Featuring: Brian Betkowski, Ed Haines, and Ryan Briley
What do breakfast buffets, brand loyalty, and digital innovation have in common? Hospitality—and it’s changing fast.
Featuring: Will Funderburg and Jed Manfull
This episode is all about Robotic Process Automation (RPA) and what it is, how it’s useful and some best practices for companies looking to implement it. Our guests are Will Funderburg, a director at Jabian Consulting’s Charlotte office, and Jed Manfull, a manager with Jabian, also in Charlotte.
Featuring: Fred Jewell and Tracy Reznik
Today we’re talking about the people side of business transformation, which is the cornerstone of any successful transformation effort. To discuss what works and what doesn’t, we’re joined by Fred Jewell, senior strategic advisor at Jabian Consulting, and author of the people strategies book “We Can’t Do It Alone.” We’re also joined by Tracy Reznik, director and human capital lead at Jabian Consulting.
Featuring: Steven Lubel and Callie Wheatley
In this episode, we discuss customer experiences and specifically, an omnichannel approach to CX. We’ll discuss what it is, how it’s different than omnichannel marketing, and how companies can put it into practice for improved results. We’re joined today by Callie Wheatley and Steven Lubel, both management consultants with Jabian Consulting.
Featuring: Gokhan Guley
This episode is everything you wanted to ask about business transformation, which on the surface can sound like an overwhelming effort, but it doesn’t have to mean worldwide scale change. To help us understand it better, we’re speaking with Gokhan Guley, a director at Jabian Consulting’s Charlotte office and an expert on business transformation strategies.