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For many organizations, retention risk does not show up when contracts are up for renewal. It shows up weeks or months earlier in subtle changes in customer behavior. January is one of the most important months to notice those shifts. As customers reset budgets,...
Most strategic goals do not fail because they are poorly conceived. They fail because organizations struggle to translate them into everyday decisions quickly enough. The first full week of January is where that failure quietly begins. By this point, leadership teams...
Generative AI search is rewriting the rules. The question isn’t “Are we ranking?” anymore. It’s “Are we even in the answer?” If your content isn’t tuned for AI-powered summaries, you’re invisible. Here’s how to fix that: 1️⃣ 𝗕𝗲 𝘁𝗵𝗲 𝗦𝗼𝘂𝗿𝗰𝗲 𝗠𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗧𝗿𝘂𝘀𝘁Generative...
AI’s Environmental Footprint Demands a Climate Lens Artificial intelligence is driving unprecedented innovation across industries. Yet as we race to deploy large language models and complex deep-learning systems, few pause to consider the environmental cost. Recent...
It’s easy to feel the pressure around artificial intelligence. Board members are asking about it. Competitors are touting “AI-powered” capabilities. And headlines promise a future that’s already here. For CIOs and business executives, the urgency to “do something”...