Brittany is a customer experience leader and c-level advisor with extensive experience in strategic planning and execution, data-driven decision-making, and implementing large-scale business transformations. She has extensive experience partnering with executives in diverse industries to understand and improve the experience for business customers and consumers. Her work centers on assessing and then transforming customer-impacting operations and services, often setting the strategy upfront, then building capabilities and delivering a future state of revenue growth and profitable scalability. Before joining Jabian in 2018, Brittany spent 12 years at Accenture as an advanced customer strategy professional.

Outside of the office, Brittany is passionate about advocating for and empowering girls and women and is highly active within the Dallas Fort Worth community. Brittany currently serves as the Vice Chairman of the Board for Girls Inc. of Tarrant County, whose mission is to inspire all girls to be strong, smart, and bold. Through her trusted advisor relationships, she finds joy in connecting with like-minded clients and members of the community.

She holds a Bachelor of Arts in International Studies and History from Baylor University.